Business Analysis
Delivery & Assurance/BIZ-ANA

Building the Right Thing

Requirements that engineers can build from and stakeholders can sign off on.

The Service

Business Analysis

The gap between what stakeholders want and what engineers build is almost always a requirements problem. We close that gap by translating business objectives into specifications clear enough that there is no ambiguity about what done looks like.

BIZ-ANA
Business Analysis
How We Work

Our Approach

Four stages, each with a clear purpose. No step begins until the previous one produces something useful.

01

Stakeholder Discovery

We interview the people who will use and operate the system. The constraints that matter most come from those closest to the process.

02

Process Mapping

Current-state and future-state process maps. We document what actually happens, not what the procedure document says should happen.

03

Requirements Definition

Functional and non-functional requirements documented with acceptance criteria. Every requirement has a clear owner and definition of done.

04

Validation

Requirements reviewed with stakeholders and engineering before development begins. Changes before build are cheap. Changes during build are not.

What You Get

Deliverables

Every engagement closes with a defined set of outputs. These are not flexible — they are the baseline.

All system stakeholders identified with their roles, interests, and influence on requirements

Current and future state process maps for all in-scope business processes

Functional requirements with acceptance criteria for every item

Non-functional requirements covering performance, security, compliance, and operational needs

Engineering-ready user stories with clear pass/fail criteria

Requirements traceability matrix linking business objectives to requirements to test cases

Tools & Technologies

ConfluenceMiroNotionFigmaJiraLucidchart

Related Solutions

Domains where this service is most commonly engaged.

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